FAQ
FAQ Help Center
Everything you need to know about Peanut & Plum patterns, kits, subscriptions, shipping and support.
popular questions
Peanut & Plum offers a range of Crochet Patterns, Crochet Kits, Stitch Markers, Accessories, and Crochet Supplies designed to make Crochet simple and enjoyable for all skill levels. New products and patterns are added regularly.
Many of our patterns are beginner-friendly and include detailed instructions, helpful photos, and clear step-by-step guidance. Each pattern includes a skill level so you can choose the right project for your experience.
PDF crochet patterns are delivered instantly after purchase. You will receive a download link on the order confirmation page and by email so you can access your pattern straight away.
Yes. All PDF patterns are designed to be printer-friendly, allowing you to print them at home or use them digitally on your phone, tablet, or computer.
Yes. Our crochet kits include carefully selected yarns, hooks, stitch markers, printed instructions, and other useful accessories depending on the kit. Each product listing includes full details of what is included.
Yes. We ship physical products worldwide. Shipping costs and delivery times are calculated at checkout based on your location.
UK orders are typically dispatched within 1–3 working days. International delivery times vary depending on destination and local postal services.
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Extra Help
Physical items can be returned within 14 days of delivery if they are unused and in their original condition. Due to the nature of digital products, PDF patterns cannot be refunded once downloaded.
We’re always happy to help. If you get stuck while making one of our patterns, simply contact us and we’ll do our best to assist you.
Yes. We offer personal crochet support for makers who would like extra guidance with a project, technique, or pattern. Visit our Crochet 1:1 Help page for more information.
Yes. Small-scale handmade sales are welcome. Please do not copy, redistribute, share, or resell the pattern itself.
Yes. Our crochet subscription boxes are designed to help you build your skills and crochet toolkit over time, with carefully selected projects, yarns, hooks, and accessories delivered regularly.
We accept all major debit and credit cards, PayPal, and other payment methods available at checkout.
You can contact us through our Contact Page or by email. We aim to respond to all enquiries within 1–2 business days.